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PC Scientist · Bass Hill
Sit down in a Bass Hill kitchen and the list writes itself: an inbox that will not refresh, a printer claiming to be offline from two metres away, and a phone that refuses your Wi-Fi password. Jot it all down ahead of we arrive.
We go through that list in a single visit where we can, and handle account-side jobs remotely. The cost is agreed before anything begins. Request a call back and we will help you put the jobs in order.
Book online for eligible visits and get 10% off.
Let us help you today
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Real Google reviews
Word for word, from people we have visited.
Why Bass Hill calls us
When you are ready. Call, or book a technician.
0493 563 381What we help with
Computers, Wi-Fi, email, printers, and new devices. View all services.
Computer Repair Scientist
Slow or crashing PCs, repairs and upgrades.
Computer Support Scientist
Devices that will not connect, like PC to printer.
Network Scientist
Wi-Fi, mesh, NBN and dead zones.
Cybersecurity Scientist
Scams, malware and safer accounts.
Parental Control Scientist
Safer screens at home.
Security Camera Scientist
Planned, installed, on your phone.
Email Systems Scientist
Microsoft 365, Gmail and domains.
Data Recovery Scientist
Lost files, failing drives, backups.
Device Setup Scientist
New devices, plus printer fixes.
Custom PC Build Scientist
Gaming and performance PCs.
Web Design Scientist
Small business websites.
Business IT and projects
Offices, shops, tradies and projects.
Procurement Scientist
Sourced, delivered and set up.
Not sure which one? Tell us what you are seeing.
0493 563 381How it works
People in Bass Hill usually call first, then book when the next step is clear. Eligible visits can be booked online.
Book online, call for free advice, , or .
In the booking, on the call, or in the quote. Same idea.
We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.
That's the visit. We work through your list on the day.
Areas we cover
Can't find your area? Call us to check on 0493 563 381.
Can't find your area?
Call us to check. We will tell you if we visit, or if remote help is the better fit.
FAQ
It sits somewhere between the two. We look for unwanted browser add-ons and programs, check the security software is real and current, and test whether the laptop itself is healthy underneath. Most pop-ups come from a download that brought extras along. We clean it, set safer settings, . Nothing extra starts unless you agree.
We ask a few questions on the phone first. If the trouble is in software or an account, a remote session often sorts it without anyone travelling. If the computer will not turn on, the Wi-Fi cannot reach part of the house, or something needs plugging in, we arrange a visit. You hear the expected cost for either before anything begins.
Completely fine. Getting a printer working on every device, or copying years of photos off an old laptop before it gives up, are common requests and worth doing carefully. We make sure everything lands where you expect it, then show you how to check it yourself next time something feels off.
Yes. We work with households, seniors and people working from home, and also with small teams that do not have an IT person. If several people rely on the same connection and the same printer, we plan the visit so everyone is looked after, rather than fixing one computer and leaving the rest.
Then we stop and tell you before going further. You get the price up front, and if we find something larger, like a failing drive behind a slow computer, we explain the options and what each would cost. Nothing extra goes ahead without your okay. If you want it on paper first, we can put it in a written quote.
