PC Scientist · Boolaroo

Told your Boolaroo PC is done? Computer repair and IT support, honestly checked

A shop told you to replace it, and the price stung. In Boolaroo we often find the board is fine and the drive is the real culprit. Swap that, reinstall cleanly, move your files across, and the machine has years left. Sometimes it truly is finished, and we will say so.

We check it at your Boolaroo home or remotely, then give you a straight repair-or-replace answer with the numbers. Ask for a call back if that is easier.

Book online for eligible visits and get 10% off.

Let us help you today

  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

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Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

I frantically called Sam in the morning and he was at my home by mid afternoon. He had my compuuter repaired and working again the same day. Very grateful for the quick help.

Pauline Green

★★★★★

Sam was absolutely brilliant. I had no idea of what I was doing but Sam fixed everything. He was on time and extremely helpful. Thanks heaps Sam

Karen Smith

★★★★★

Friendly and understanding despite me missing calls

Tanwen Walters

Read all our Google reviews

Why Boolaroo calls us

When the printer that will not print and the phone that will not pick up mail fail together in Boolaroo

  • We agree costs before any work

    • You decide whether to go ahead once you see the number
    • A quick call is often enough for a rough idea
    • We build quotes on what we actually find
    • We price small jobs as small jobs
    • We lay out options so you choose the level of work
  • Worth fixing? We tell you straight

    • No repair fee if the fix cannot be done
    • A clear recommendation you can sit on overnight
    • Told early when the odds look poor
    • No push to buy new when a fix will do
    • We weigh repair costs against the price of replacing
  • Help when it cannot wait

    • Quick triage on the phone so the visit is useful
    • Short remote fixes so you are not waiting for a visit
    • Help before the deadline, the school run, or the weekend
    • We offer next-morning slots if today is full
    • Remote sessions often start within a few hours
  • You get plain English, every time

    • Happy to go over things again
    • You will know what changed and why
    • You get the reason behind each suggestion, spelled out
    • We do not make lectures on specs or settings
    • We explain everything in everyday words
  • Onsite or remote, you choose

    • You get short check-ins for small questions later
    • Patient sessions at a pace that suits you
    • Remote or onsite, whichever makes more sense
    • Remote follow-ups so small issues do not need a visit
    • A quick demo before we pack up
  • From family rooms to front counters

    • You get new households on the former smelter estate
    • Families in the older streets off Main Road
    • Retirees who have watched Boolaroo change
    • You get home offices in new study nooks
    • You get small businesses on the Main Road strip
  • Transparent from start to finish

    • We agree every job before we begin
    • No charge for a quick question on the phone
    • If something new turns up, we stop and ask
    • Extra work only goes ahead once you say yes
    • We send Invoices and receipts straight to your inbox
  • Set prices for bigger jobs

    • Multi-device work bundled into one clear price
    • We agree Scope in writing so nothing drifts
    • We do not make open-ended hourly meter on project work
    • We quote network upgrades and new setups as one figure
    • We price Mesh Wi-Fi and cabling plans before install
  • You get appointments that respect your day

    • We keep short visits short
    • We book visits around work, school, and family plans
    • You get early or later slots where available
    • We book home visits and remote sessions the same simple way
    • You get a heads-up if anything changes
  • Computers to Wi-Fi in one go

    • We check backups while we are there
    • New devices set up alongside the old fixes
    • New estate homes and older cottages both set up properly
    • We tidy security basics up during the visit
    • You get printers and scanners reconnected properly
  • Fixes that last

    • Warning signs pointed out before they become faults
    • We test it before we call it finished
    • We check settings on every affected device
    • We leave updates and settings in good shape
    • Quality parts where a part is needed
  • A team you can call back

    • Honest recommendations with without pressure to buy
    • A local team you can call again
    • A team that knows Boolaroo's newest and oldest streets
    • Straight advice even when the answer is small
    • You get clear next steps if anything else crops up

When you are ready. Call, or book a technician.

0493 563 381

How it works

How to start

People in Boolaroo usually call first, then book when the next step is clear. Eligible visits can be booked online.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

Areas we cover

Nearby Newcastle suburbs

Can't find your area?

Call us to check. We will tell you if we visit, or if remote help is the better fit.

Newcastle NSW

FAQ

Common questions about Boolaroo IT help

We start with the parts that fail most - the storage drive, memory and power supply - and check how old the board and processor are. A slow or crashing machine with a worn hard drive is often worth a solid state upgrade. If the repair costs close to a replacement, we tell you plainly. Either way, the price is agreed before we touch anything.

Yes. New builds often have cables in the walls that were never connected at the comms cupboard or to the router.

We test every point, connect what is needed, and set up Wi-Fi so both wired and wireless work properly.

Older homes with brick or double walls often block Wi-Fi. We test each room and suggest the simplest fix, like moving the router, adding mesh, or cabling an access point.

You get a clear option that suits your layout.

Yes. We visit Boolaroo homes for network and hardware jobs and fix many software problems remotely.

New-build cabling needs a visit, while account and email setups can usually be done remotely.

We help across Lake Macquarie, including Speers Point, Argenton, Booragul, Teralba, and Warners Bay.

If you can see Speers Point Park from the car, you are in our area.

We check the comms cupboard and the rooms you need covered, then send a written quote for the full setup before we begin.

If the builder's cabling turns out to be faulty, we show you before quoting any extra work.

When you are ready

Ready for a visit, or a call first?

Book online Save 10% Call for free advice 0493 563 381