PC Scientist · Rathmines

Rathmines computer repair and IT support for homes that grew their tech in layers

In Rathmines the tech often arrived one piece at a time - your modem from the last plan change, a printer from years back, a desktop that has done a decade of service. When one piece sulks, the rest follow, and the lakeside study goes quiet.

We untangle what you already own before anything new is mentioned, and that works for a lounge-room setup or a small business run from the spare room. Book a visit, or call and we can start remotely.

Book online for eligible visits and get 10% off.

Let us help you today

  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

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Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Sam is very responsive and efficient, highly recommended. My shop register was broken which was very frustrating, but he helped us fix it and save us a lot of headache.

Crystal Wang

★★★★★

Sam did a fantastic job cleaning up my PC and physically removing all the dust. He was thorough, professional, and got everything running smoothly again. Highly recommend Sam for anyone needing PC cleaning or maintenance!

Alex Sugar

★★★★★

Super helpful fixing my broken keyboard :)

Rebecca Sylvia

Read all our Google reviews

Why Rathmines calls us

Why you call us from Rathmines when the phone off the network, and the printer that is offline again still needs a look

  • Money spent where it counts

    • No paying for a service plan you will never use
    • We keep Money for the parts of the job that matter to retirees, families, and boating locals
    • We lay out repair, upgrade, and replace with the cost of each
    • Gear bought only when it will actually help
    • We say so when a fix costs more than the device is worth
  • Repairs done where the gear lives

    • We check screens, drives, fans, and ports where the machine sits
    • We order parts with a clear timeframe when one is needed
    • We do not make carrying a desktop to a shop and waiting days
    • Setups in lakeside homes and older fibro cottages put back the way you like them
    • You can watch, ask questions, or get on with your day
  • From sluggish to quick again

    • We remove Pop-ups and unwanted programs
    • We check Fans and dust on machines that run hot
    • We tidy browsers so websites stop crawling
    • We schedule updates caught up and so they stop interrupting
    • SSD and memory upgrades where they make a real difference
  • Advice before anything is booked

    • Describe what you are seeing, even without the right words
    • Online booking for standard visits when you already know what you need
    • We tell you honestly whether it needs a visit
    • Complex jobs can start with a call back or a written quote
    • Request a call back if now is not a good time
  • Someone who knows your setup

    • We keep notes so the next visit starts where the last one ended
    • Familiar with how lakeside homes and older fibro cottages tend to be set up
    • We do not make repeating your story to a new technician each time
    • Easy to book again when the next thing comes up
    • The person who diagnosed it is the person who fixes it
  • Video calls that stay clear

    • We keep backups for work files on the home computer
    • You get printing and scanning ready for the paperwork days
    • Work and family traffic balanced so meetings stay clear
    • You get a proper setup for tradies and bookkeepers working from home
    • We lay out Cables so the desk stays tidy
  • No Fix, No Repair Fee if we cannot fix it

    • You get fair terms for tradies and bookkeepers working from home, where downtime already costs enough
    • You still leave with a plain next step, fixed or not
    • Less risk after the obvious fixes have already failed
    • No push to spend on a machine that is ready to retire
    • An honest call early when something is not worth fixing
  • A set price once we know the cause

    • We diagnose first, then quote one fixed price
    • Useful when a desktop that crawls every morning needs more than a quick tweak
    • Handy for network or camera projects where scope matters
    • Know the total before you commit
    • We do not make creeping hours if the job runs long
  • Booked around your week

    • Early and after-school times where the diary allows
    • Timed around weekend sailing and walks around Rathmines Park
    • Book online for a standard visit, or call and we find a time together
    • Remote follow-ups so nobody has to stay home twice
    • You get short visits for one small job, longer ones for the list
  • Bring the whole list

    • Several issues can often be sorted in a single visit
    • We start with whatever is stopping you most
    • We look at your tablet, a family PC, and a smart TV alongside email and accounts
    • Write a list before we arrive and we work through it in order
    • If time runs out, you get a clear plan for what is left
  • We lock accounts down properly

    • A calm check after a suspicious call, text, or pop-up
    • Calm help for retirees, families, and boating locals who have been caught off guard
    • Settings that make the next scam easier to spot
    • Passwords reset in the right order so accounts stay locked down
    • Two-step sign-in on the accounts that matter most
  • Someone to call back

    • You get advice by phone when something small pops up
    • A quick check-in if a fix needs time to prove itself
    • Easy to book again in Rathmines when the next thing comes up
    • Questions after the visit are always welcome
    • You get remote follow-ups for small tweaks

When you are ready. Call, or book a technician.

0493 563 381

How it works

How to start

Rathmines visits start the same way: tell us what you are seeing, then pick book, call, or a written quote.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

Areas we cover

Nearby Newcastle suburbs

Can't find your area?

Call us to check. We will tell you if we visit, or if remote help is the better fit.

Newcastle NSW

FAQ

Questions we hear in Rathmines

We look at drive health, memory, startup load and how old the parts really are. Often a tired drive or years of clutter is the cause, and a new solid state drive brings it back to life. Sometimes replacement makes more sense, and we say so plainly. Either way you know the cost and agree to it before we touch anything.

Remote help suits accounts, email, and software. A visit makes more sense when the Wi-Fi out to the garage workshop or the hardware needs hands on it.

If the winding lake road might slow us down, tell us and we will pick a time that works.

Of course. Small things like the scam call claiming to be the bank can swallow an afternoon, and sorting them is part of the work.

If it turns out bigger, like the lounge TV that buffers during the footy, we tell you before the visit runs longer.

Retirees, families, and boating locals make up most of our calls in Rathmines, and small businesses are just as welcome.

When the home PC and the work laptop share one network at a lakeside home near the old Catalina base, one visit can cover both.

The cost comes before the work. If the laptop that crawls from the moment it boots needs more digging, we explain why and quote that clearly too.

No Fix, No Repair Fee covers repairs we cannot finish, so retirees, families, and boating locals never pay for a dead end.

From Rathmines we regularly head to Fishing Point, Balcolyn, and Toronto, and further across Lake Macquarie.

Just beyond Rathmines? Ask anyway - remote help works right across NSW.

When you are ready

Let us take the next step with you

Book online Save 10% Call for free advice 0493 563 381