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PC Scientist · Ashcroft
The family desktop in Ashcroft takes an age to start, a government login keeps knocking back the password, and your phone refuses to sync. Before anyone opens anything, you want to hear what is probably wrong and what it should cost.
We talk it through on the phone first, then sorts it at your place or over a remote session, whether it is the household PC or the one you run a small business from. Ask for a written quote if you prefer it on paper.
Book online for eligible visits and get 10% off.
Let us help you today
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Real Google reviews
Word for word, from people we have visited.
Why Ashcroft calls us
When you are ready. Call, or book a technician.
0493 563 381What we help with
Computers, Wi-Fi, email, printers, and new devices. View all services.
Computer Repair Scientist
Slow or crashing PCs, repairs and upgrades.
Computer Support Scientist
Devices that will not connect, like PC to printer.
Network Scientist
Wi-Fi, mesh, NBN and dead zones.
Cybersecurity Scientist
Scams, malware and safer accounts.
Parental Control Scientist
Safer screens at home.
Security Camera Scientist
Planned, installed, on your phone.
Email Systems Scientist
Microsoft 365, Gmail and domains.
Data Recovery Scientist
Lost files, failing drives, backups.
Device Setup Scientist
New devices, plus printer fixes.
Custom PC Build Scientist
Gaming and performance PCs.
Web Design Scientist
Small business websites.
Business IT and projects
Offices, shops, tradies and projects.
Procurement Scientist
Sourced, delivered and set up.
Not sure which one? Tell us what you are seeing.
0493 563 381How it works
Ashcroft visits start the same way: tell us what you are seeing, then pick book, call, or a written quote.
Book online, call for free advice, , or .
In the booking, on the call, or in the quote. Same idea.
We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.
That's the visit. We work through your list on the day.
Areas we cover
Can't find your area? Call us to check on 0493 563 381.
Can't find your area?
Call us to check. We will tell you if we visit, or if remote help is the better fit.
FAQ
We start by timing the startup and checking drive health, memory and what loads in the background. On older desktops the usual culprit is a tired hard drive or years of programs piling up, and a solid state drive often brings it back to life. If the numbers say replace, we say so. Either way, the price is agreed before any work begins.
Remote suits account, email, and software problems. A visit makes sense when the Wi-Fi in the back bedrooms or the hardware needs hands on it.
Tell us about street parking outside busy family homes early so the visit runs smoothly.
Absolutely. Small problems like the phone full of photos with nowhere to put them can eat a whole afternoon, and sorting them is part of the job.
If it turns out bigger, like the back bedroom that loses Wi-Fi after dark, we say so before the visit stretches.
We look after brick family homes, duplexes, and older fibro houses, and home-based carers, small trades, and the shops on the local strip.
When the home PC and the work laptop share one connection at a brick home near the Ashcroft shops, one visit can cover both.
You hear the cost before we start. If the printer that only works for one person in the house needs more digging, we explain why and quote it clearly.
No Fix, No Repair Fee applies to repair work we cannot complete. You still leave with clear advice.
When you are ready
