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PC Scientist
0493 563 381
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PC Scientist · Lurnea

Email only on the phone in Lurnea? IT support and computer repair for small home teams

New mail pings on the mobile while your PC shows nothing new since Tuesday. Your partner's calendar has frozen too. When two people run a business from your kitchen table, that missing booking turns into a lost job.

We sort Lurnea mail and account faults remotely, and visit when the computer itself needs work. Give us a call for advice, or ask for a written quote before we go ahead.

Book online for eligible visits and get 10% off.

Let us help you today

Call now for free advice0493 563 381
How It Works
  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

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Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Sam sorted my computer issues out very quickly. Very impressed with his knowledge and will use him again if I have any computer issues.

Jan Louw

★★★★★

Sam is a lovely guy....he explains everything well and seems very knowledgeable..

Jenny Downing

★★★★★

Sam gave us fantastic Customer Service! Prompt response and fixed our problem with amazing expertise.

Jo Scarsbrick

Read all our Google reviews

Why Lurnea calls us

What Lurnea notices when mail works on your phone but not the PC

  • The cost, said out loud early

    • A figure agreed near the Lurnea shops while you still have time to decide
    • We build the pricing around a family desktop, tablets, and a smart TV, not a one-size menu
    • We price parts separately so nothing hides in the total
    • You get a figure, not a vague range
    • You get a straight answer on whether a fix is worth the money

  • If it cannot be fixed, no repair fee

    • We name the limits before hours go into a tablet locked out of its Apple ID
    • No repair fee if we cannot sort an old desktop that struggles with updates
    • You are not charged for a repair that did not work
    • A second opinion welcome if you want one
    • We give you an early, honest word when a device is past saving

  • Help today when the diary allows

    • We do same-day visits in Lurnea when a slot is free, and a straight answer when it is not
    • We bend the timing around school runs and trips into Liverpool where it can
    • We text you if the arrival time moves
    • What to leave alone until we arrive, said over the phone
    • Our remote sessions often start sooner than a visit

  • Say it how you see it

    • You get advice on a family desktop, tablets, and a smart TV in everyday words
    • Notes you can follow after we leave Lurnea
    • Advice you can repeat to someone else
    • You get nothing hidden behind technical words
    • A short summary you can pass on to the rest of the household

  • Your pace, your call

    • You can leave the hands-off help with us for sole traders and small trades who have better things to do
    • Watch over our shoulder while an old desktop that struggles with updates gets sorted
    • You get remote follow-ups for small tweaks later
    • You get onsite for the fiddly jobs, remote for quick software fixes
    • Questions answered as we go, never rushed

  • From the lounge room to the shopfront

    • You get practical help for sole traders and small trades
    • A family desktop, tablets, and a smart TV kept working together for you
    • You get new staff laptops set up the same way
    • You get the family laptop and the work machine sorted in one visit
    • You get email, printing, and backups sorted for home-based businesses

  • Extras only after a yes

    • We ask first before adding anything to a job in Lurnea
    • You get parts and labour listed separately for sole traders and small trades
    • Scope agreed at your place before anything starts
    • We explain every line on the bill
    • New parts only with your sign-off

  • One price for the big stuff

    • You get larger work on brick cottages and townhouses set out as clear options
    • You know the total before larger work in Lurnea begins
    • You get useful for network or camera projects where scope matters
    • You get no creeping hours if the job runs longer
    • Once we know the cause, a fixed price can be quoted

  • Visits that respect your day

    • You get a call ahead if traffic near the Lurnea shops runs long
    • You get visits set around school runs and trips into Liverpool
    • Book online for a standard visit, or call and we find a time together
    • Visits sized to the job so the rest of your day is yours
    • You get after-school and early slots where the diary allows

  • Several jobs in one trip

    • This is easier for you than chasing separate providers out to Lurnea
    • One trip that covers a back room turned into a home office as well as the main desk for you
    • Backups and passwords checked while we are there
    • We fold security checks into the same visit
    • You get less time off waiting for separate appointments

  • Fixed once, not every month

    • You get nearby settings checked so an old desktop that struggles with updates does not return next week
    • You get fixes that suit brick cottages and townhouses
    • You get changes that outlast the next restart
    • We check linked problems so the same call does not come back
    • You do not get a quick restart dressed up as a repair

  • Confidence in your setup

    • You get calm help when tech trouble lands in the middle of school runs and trips into Liverpool
    • Peace of mind that family photos and household paperwork are backed up and safer for you
    • Advice you can follow before you agree to any work
    • Notes kept so the next visit starts where this one ended for you
    • Honest, accountable service from start to finish for you

When you are ready. Call, or book a technician.

0493 563 381

What we help with

What we can help with in Lurnea.

Computers, Wi-Fi, email, printers, and new devices. View all services.

Not sure which one? Tell us what you are seeing.

0493 563 381

How it works

How to start

In Lurnea we lock the price before work. Call 0493 563 381, request a call back, or book an eligible visit.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

Areas we cover

Nearby suburbs inside Liverpool & Fairfield

Nearby South Western Sydney7

At home and for your business

All South Western Sydney towns

Can't find your area?

Call us to check. We will tell you if we visit, or if remote help is the better fit.

Call us to check 0493 563 381 Book a visit

South Western Sydney Sydney NSW

FAQ

Straight answers for Lurnea

Nearly always support. The PC may use an old connection type, a stored password that changed, or a full mailbox file, while the phone uses a newer sign-in. We check the account, the mail program and the shared calendar permissions, then look at any afternoon Wi-Fi drops. If the PC itself is failing, we say so. The price is agreed before work.

It depends on the fault and the diary. Onsite visits cover Lurnea, plus nearby Liverpool, Cartwright, and Casula, and remote sessions fill the gaps.

If school-zone traffic around drop-off time could slow us down, say so and we will pick a time that works.

Yes. Logins, printers, email, and finding files are real jobs, not favours. Plenty of families, retirees, and two-person businesses start there.

If several small things have piled up in Lurnea, we can take them in one visit.

We look after established brick homes and duplexes, and two-person businesses and sole traders working from home.

Tell us how many people and devices are involved and we will size the visit for Lurnea.

After a short chat about the old PC that needs to go, we outline the options and the cost. Bigger jobs get a fixed price once diagnosed.

No Fix, No Repair Fee covers repair work we cannot finish, so families, retirees, and two-person businesses are not paying for a dead end.

When you are ready

Tell us what is happening

Book online Save 10% Call for free advice 0493 563 381