PC Scientist · Narwee

Narwee family homes sharing one connection - IT support and computer repair

One laptop has homework open, another has a work call running, and the lounge TV is streaming. That is after dinner in a full Narwee house. That is the moment the buffering starts and somebody gets bumped off. If that is what you are seeing, we can look at it with you.

We look at the router, the coverage and every device pulling on it, then set it up so the household and the home office can share calmly. Software and mail fixes happen remotely. Book an eligible visit online, or phone for advice first.

Book online for eligible visits and get 10% off.

Let us help you today

  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

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JCB
Apple Pay
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Afterpay
Zip
Bank debit

Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Service was excellent and prompt response

Bob Sands

★★★★★

Excellent service and very fast and reliable. Highly recommend

Leigh Palmer

★★★★★

Great work. Really Happy with the service

Rosemary Vituseck

Read all our Google reviews

Why Narwee calls us

The email stuck on the phone, the Wi-Fi that drops mid-call, and the phone that will not talk to the printer - why Narwee people call

  • For you, you hear the number first

    • Options in real dollars for retirees, families, and tradies, and we talk it through with you
    • We agree a clear price with you before any work on an email account that stopped syncing to the phone
    • Quotes simple enough for you to read in a minute
    • Before you say yes, room to ask about the price
    • We confirm the visit fee before we arrive
  • No repair fee on the if it cannot be fixed

    • We name the limits before hours go into a scam text that looked like the bank
    • Handy when you have already tried the obvious fixes on a laptop, phones, and a wireless printer
    • We look after your files first when a drive is failing
    • We say so when a part would cost more than your device is worth
    • We judge old machines on real value, not sales targets
  • Quick triage, then help for you

    • When a scam text that looked like the bank stops the day, faster help
    • When a slot is open, and a straight answer when it is not, same-day visits in Narwee
    • We tell you over the phone what to leave alone until we arrive
    • Help for your computer that will not start before a deadline
    • A remote session often starts sooner than a visit
  • Clear advice, without a push to buy more

    • Describe an email account that stopped syncing to your phone in your own words and we work out the rest
    • Notes you can follow after we leave Narwee
    • We are honest when something is not worth the money
    • Your plain translation for every acronym
    • Ask the same question twice and we will answer it twice
  • One person, start to finish for you

    • Hands-off help for tradies and small businesses in the local shops who have other work to get on with
    • Or leave the job in a spare bedroom used as an office with us and come back when it is done
    • Short how-to notes for the jobs you do often
    • Remote follow-ups for small tweaks later, and we talk it through with you
    • The same person stays with you across the whole job
  • Sized for Narwee, rather than a head office

    • Fits around trains from Narwee station and trips to Roselands, and we talk it through with you
    • Help for small teams near the Narwee station shops who do not have a full-time IT person
    • We sort email, printing, and backups for home-based businesses
    • We sort the family laptop and the work machine in one visit
    • A kitchen-bench laptop gets the same care as a work computer
  • You approve each step

    • We list parts and labour separately for tradies and small businesses in the local shops
    • Before we add anything to a job in Narwee, we ask you first
    • Before anything changes, unexpected finds talked through
    • No extras slipped in once your job is underway
    • Say no to any extra and the main job still gets done
  • Fixed prices once bigger jobs are clear

    • Larger work on brick homes and villas on quiet streets set out as clear options, and we talk it through with you
    • You know the total before larger work in Narwee begins
    • We compare options when more than one path makes sense
    • We set repair, upgrade, or replace side by side, compared with the numbers side by side
    • Multi-device setups priced as one project
  • You do not have to wait in all day

    • If traffic near the Narwee station shops runs long, we call you ahead of arrival
    • Slots that suit retirees, families, and tradies, and we talk it through with you
    • We note parking and access when we book
    • After-school and early slots where our diary allows
    • Book an eligible visit, or call and we find a time together
  • The whole list saved for one visit

    • We can set up, repair, and protect brick homes and villas on quiet streets without you juggling providers
    • Your visit can cover a scam text that looked like the bank as well as the main job
    • Smaller niggles sorted alongside the big job
    • Less time lost waiting for separate appointments
    • Phones, tablets, and your TV are fair game too
  • Looked at properly the first time

    • We check nearby settings so an email account that stopped syncing to the phone does not return next week
    • A stable setup for retirees, families, and tradies
    • We look for the real cause, rather than stopping at a quick restart
    • We check linked problems so the same call is less likely to come back
    • Changes that outlast the next restart
  • Local plus accountable

    • You deal with a local team that knows St George
    • Peace of mind that banking records and family photos are backed up and safer, and we talk it through with you
    • Honest, accountable work from the start of the job to the end
    • Clear notes on what was done and why, and we talk it through with you
    • When something stops, you know exactly who to call

When you are ready. Call, or book a technician.

0493 563 381

How it works

How to start

Narwee visits start the same way: tell us what you are seeing, then pick book, call, or a written quote.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

Areas we cover

Nearby suburbs inside St George

Can't find your area?

Call us to check. We will tell you if we visit, or if remote help is the better fit.

St George Sydney NSW

FAQ

If you are wondering about help in Narwee

It can be the laptop, the network or both. A full drive, a school-loaded program running at startup or a worn battery slows the laptop itself. A weak signal in a bedroom or too many devices at once slows everything. We test the laptop's speed on its own, then check the Wi-Fi in that room. You hear the cost first and get a plain explanation of what helped.

Remote works well for accounts, email, and software. A visit makes sense when the Wi-Fi in the bedrooms or the hardware needs hands on it.

Mention school-zone streets at drop-off time when you call and we plan around it.

Yes. Getting back into accounts, connecting a printer, or tidying email at a brick home near Narwee station is everyday work for us.

If it turns out bigger, like the bedroom Wi-Fi that keeps dropping, we tell you before the visit stretches.

Families, students, and grandparents make up most of our calls in Narwee, and small businesses are just as welcome.

Tell us how many people and devices are involved and we will size the visit for Narwee.

You hear the cost before we start. If the online account locked after too many tries needs more digging, we explain why and quote it clearly.

If a repair in Narwee cannot be completed, there is no repair fee - and you still know the next step.

When you are ready

Tell us what is happening

Book online Save 10% Call for free advice 0493 563 381