PC Scientist · Strathfield

Strathfield IT support and computer repair for busy three-generation homes

Grandparents video call relatives overseas, the kids are on school laptops and a parent works from the back room, all through one router by the front door. That is in many larger Strathfield homes. Whoever sits furthest away drops out first. If that is what you are seeing, we can look at it with you.

We come to Strathfield or work remotely, starting with who is struggling and where they sit, then suggest the smallest change that solves it. Request a call back, or ask for a written quote first.

Book online for eligible visits and get 10% off.

Let us help you today

  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

Visa
Mastercard
American Express
JCB
Apple Pay
Google Pay
Afterpay
Zip
Bank debit

Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Sam sorted my computer issues out very quickly. Very impressed with his knowledge and will use him again if I have any computer issues.

Jan Louw

★★★★★

Sam is a lovely guy....he explains everything well and seems very knowledgeable..

Jenny Downing

★★★★★

Sam gave us fantastic Customer Service! Prompt response and fixed our problem with amazing expertise.

Jo Scarsbrick

Read all our Google reviews

Why Strathfield calls us

Practical help in Strathfield when you are facing the email that works on the phone but not the PC and the Wi-Fi that will not reach the desk

  • Pricing which reads plainly

    • Pricing built around study laptops, a home office PC, and security cameras, not a one-size menu, and we talk it through with you
    • We agree a clear price with you before any work on mesh Wi-Fi that misses the rear rooms of a large home
    • Ask for a written quote first if you want it on paper
    • Quotes simple enough for you to read in a minute
    • A straight answer on whether a fix is worth the money for you
  • No repair fee on the if it cannot be fixed

    • No repair fee if we cannot sort mesh Wi-Fi that misses the rear rooms of a large home
    • If the dropouts in a home office at the rear of a large house cannot be sorted, no repair fee in Strathfield
    • We judge old machines on real value, not sales targets
    • Nothing charged for a repair that did not work
    • We look after your files first when a drive is failing
  • Help today when the diary allows for you

    • When a study laptop that crashes during exams stops the day, faster help
    • Less downtime for restaurants, tutoring centres, and shops near Strathfield Plaza, and we talk it through with you
    • Prompt help after a suspicious text, a pop-up, or a locked account
    • An honest no when today is full, plus the next real slot
    • A remote session often starts sooner than a visit
  • Questions welcome, when they come up for you

    • We explain it in a way that suits families, students, and business owners
    • Advice on study laptops, a home office PC, and security cameras in everyday words, and we talk it through with you
    • Real opinions on brands and plans, not a sales script, and we talk it through with you
    • Nothing hidden behind technical words
    • No upsell pressure and no jargon, and we talk it through with you
  • Hands-on or hands-off, you choose

    • Your pace that suits families, students, and business owners
    • We work around school runs to the local colleges and trains from Strathfield station
    • Your devices and your settings stay your call
    • Family members welcome to learn alongside you too
    • A check that you are comfortable before we pack up
  • Family tech plus business tech

    • Fits around school runs to your local colleges and trains from Strathfield station
    • Support for families, students, and business owners
    • Printers and scanners that behave on your paperwork day
    • Separate Wi-Fi for guests, family, and work, and we talk it through with you
    • New staff laptops set up your same way
  • You approve each step

    • Before we add anything to a job in Strathfield, we ask you first
    • Work in a home office at the rear of a large house starts only once you have said yes
    • We order nothing on your behalf without a yes
    • We approve an invoice that matches what you
    • Travel talked about up front, not tacked on
  • Quoted once, and that figure holds

    • We quote coverage in a home office at the rear of a large house before any cable is run
    • You know the total before larger work in Strathfield begins
    • Multi-device setups priced as one project
    • Useful when you need a figure to budget around
    • We set repair, upgrade, or replace side by side, compared with the numbers side by side
  • Your visit on your schedule

    • Visits set around school runs to your local colleges and trains from Strathfield station
    • Arrival times you can plan your day in Strathfield around
    • If plans change, easy to move the booking
    • No need to take your whole day off
    • After-school and early slots where our diary allows
  • One person for the lot for you

    • Your visit can cover a study laptop that crashes during exams as well as the main job
    • Easier than chasing separate providers out to Strathfield
    • Before we arrive and we work through it in order, write a list
    • Phones, tablets, and your TV are fair game too
    • Smaller niggles sorted alongside the big job
  • The cause, rather than another restart

    • Fixes that suit large family homes and busy apartment blocks, and we talk it through with you
    • Your proper fix for a study laptop that crashes during exams, not a workaround
    • We flag old gear before it causes the next problem
    • We look for the real cause, rather than stopping at a quick restart
    • Long-term fixes over temporary workarounds, and we talk it through with you
  • Local help around the Inner West for you

    • You deal with a local team that knows the Inner West
    • Peace of mind that school work and business records are backed up and safer, and we talk it through with you
    • A friendly follow-up if questions come up later
    • Clear notes on what was done and why, and we talk it through with you
    • When something stops, you know exactly who to call

When you are ready. Call, or book a technician.

0493 563 381

How it works

How to start

In Strathfield, start with a call, a booking, or a quote in writing. Nothing extra starts unless you agree.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

Areas we cover

Nearby suburbs inside Inner West

Can't find your area?

Call us to check. We will tell you if we visit, or if remote help is the better fit.

Inner West Sydney NSW

FAQ

Straight answers for Strathfield

Yes. We list every device and fault at the start, then work through them in order - a school laptop that will not join the Wi-Fi, a sluggish work computer, a printer that drops off. We check hardware health, accounts and how the router reaches each room. Nothing extra starts unless you agree, and you get a plain summary after.

Both. Remote suits sign-ins, email, and software problems. A visit in Strathfield makes more sense for cabling, printers, several rooms, or hardware that needs hands on it.

Same-day timing in Strathfield is sometimes possible - we will say honestly if the diary is full.

Most visits include at least one small task, like finding a file you saved last week, alongside the main fault.

If a bigger problem shows up while we are in Strathfield, we explain it before touching anything.

Small teams in Strathfield without an IT person are a good fit, and so are households. We are not built for big enterprises needing 24/7 cover.

The approach stays the same for large homes on leafy streets: plain language, clear pricing, practical fixes.

Pricing is explained up front. If a phone that will not sync the calendar turns out to be bigger, we stop and talk it through before going on.

No Fix, No Repair Fee applies to repair work in Strathfield when the fault cannot be solved.

When you are ready

We can come to you

Book online Save 10% Call for free advice 0493 563 381