PC Scientist · Inner West · Business IT support

Inner West business IT for warehouse studios and terrace offices

The shared drive drops out in a Marrickville studio on the morning a client wants final files. If you are in a Leichhardt terrace practice, the Wi-Fi gives up halfway down the hall. Odd buildings are normal around here, and the tech has to cope with them.

We support Inner West teams running Macs and PCs, shared storage, Microsoft 365 and Wi-Fi that reaches the back room. Call 0493 563 381 to talk to a person, or ask for a written quote on bigger jobs.

Book online for eligible visits and get 10% off.

Let us help you today

  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

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Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Sam is very responsive and efficient, highly recommended. My shop register was broken which was very frustrating, but he helped us fix it and save us a lot of headache.

Crystal Wang

★★★★★

Sam did a fantastic job cleaning up my PC and physically removing all the dust. He was thorough, professional, and got everything running smoothly again. Highly recommend Sam for anyone needing PC cleaning or maintenance!

Alex Sugar

★★★★★

Super helpful fixing my broken keyboard :)

Rebecca Sylvia

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Business IT support · Inner West

Is it the shared drive, the Mac and PC mix, or the terrace Wi-Fi failing your Inner West team?

Studios, practices and small offices here often work out of converted warehouses, long terraces and rooms above shops. Brick walls, mixed computers and big project files all need a setup that copes. We get it behaving, with the price set before we start.

Studio and terrace problems we solve

  • Workstations that crawl just as the morning's emails start landing.
  • A shared printer that drops off the network halfway through a print run.
  • Microsoft 365 that keeps asking one Mac for a password it already has.
  • Wi-Fi that fades upstairs in a terrace while the shopfront below stays fine.
  • The price is agreed before anything starts, and nothing proceeds without you.

What we do next

  • You explain what you were working on when it went wrong, in your own words.
  • We work out whether a remote session will do or the studio needs a visit.
  • When a same-day visit is possible we say so, and when it is not we say that too.

Inner West streets we know

We work with warehouse studios in Marrickville, practices in Leichhardt and Annandale, shops and offices around Newtown and Glebe, and teams further west in Ashfield, Burwood and Five Dock. Say which suburb and what is not working, and we will be honest about how soon we can get there.

Why Business IT support calls us

Worth a call. Inner West studios and small practices keep calling us

  • No repair fee on dead ends for you

    • When a work Mac or PC fault cannot be fixed, there is no repair fee.
    • When a machine rendering all day is due for retirement, honest advice.
  • Quoted before the studio for you

    • Before work starts in the studio or office, a clear price.
    • Computer refreshes and storage upgrades quoted in writing first, and we talk it through with you.
  • Creative teams understood for you

    • Talk to someone used to small creative and professional teams, and we talk it through with you.
    • Straight answers for your owner, not a ticket number from a queue.
  • We sort shared storage

    • We can find why the shared drive or printer keeps vanishing rather than restarting it.
    • So that a freelancer or new hire can follow them, setups written down.
  • Around deadlines plus shoots

    • Macs, PCs, printers, Wi-Fi and email handled in one booking, and we talk it through with you.
    • Visits timed around client deadlines and shoot days, and we talk it through with you.
  • Big files kept safe for you

    • Large project files backed up, with a copy kept away from your studio.
    • Contractors and departing staff removed from systems properly, and we talk it through with you.

When you are ready. Call, or book a technician.

0493 563 381

Start here

What this covers

The Macs, PCs, storage, printers, mail and network a studio or small practice works from. Bigger storage or network jobs are talked through on the phone or quoted in writing.

  1. 01

    Macs and PCs side by side

    Design machines, invoicing desktops, and the front-desk computer that only one person seems able to open.

  2. 02

    Mail and Microsoft 365 for studios

    Proofs stuck in the outbox, a shared studio inbox, and phones that stopped matching the desktop calendar.

  3. 03

    Wi-Fi through brick and storage

    Wi-Fi that will not pass brick walls, a printer bound to one desk, and project folders gone missing.

  4. 04

    Studio visit or remote session

    Remote for accounts and software on a single machine, and a visit when storage or the network needs looking at.

  5. 05

    Cafes, bars and venues

    Where the business is hospitality, guest Wi-Fi, the office PC and camera app can be sorted in one visit.

The visit

How it works

  1. 1

    What is stuck

    Storage, mail, printing or a single Mac or PC that stopped cooperating.

  2. 2

    Route and figure

    Remote or a visit, with costs approved before we change live systems.

  3. 3

    Back to the work

    The blocker cleared, and anything less urgent noted for a planned visit.

How it works

How to start

In Business IT support, start with a call, a booking, or a quote in writing. Nothing extra starts unless you agree.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

FAQ

Questions we hear in Inner West

Shared drives and storage that drop out, mixed Mac and PC teams, Microsoft 365 trouble, and Wi-Fi that will not reach the back of a long terrace or warehouse. We work with studios in Marrickville, practices in Leichhardt and shops around Newtown and Balmain.

Many teams also have a freelancer or two who need access without seeing everything.

Usually. Brick walls and long halls block signal, so we place access points where the work actually happens rather than relying on one router at the front.

Where cabling is possible, we explain the options before any holes go into older walls.

Yes. Many teams around here run both, and we set up sharing, printing and backups so they work together without fuss.

Account and software issues often clear remotely. Hardware and network faults usually need someone on site.

You hear the cost before work starts. Some studios call when something breaks, while others like a regular check-in between big projects.

Storage and Wi-Fi projects get a set quote once we have seen the space and how the team works in it.

When you are ready

Let us take the next step with you

Book online Save 10% Call for free advice 0493 563 381