PC Scientist · Inner West · Business cybersecurity

Business cybersecurity in the Inner West

It might be a small design studio in Marrickville: the shared inbox suddenly fills with urgent requests to change payment details, and one browser refuses to let go of a pop-up. Inner West teams want it sorted calmly, without being frightened into buying things. If that is what you are seeing, we can look at it with you.

We lock down accounts, remove malware and review what changed. Many login and browser faults can be handled remotely, and we come to you when a computer needs hands-on care. Ask for a written quote or call 0493 563 381.

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★★★★★

Sam & co went above & beyond with their time & expertise when installing my new computer- Very professional & friendly service - highly recommend.

Michelle Johnston

★★★★★

Sam was very helpful and informative and very patient as I'm not very techy. I'll be calling him again about getting in trouble thank you Sam.

Jenny Murray

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Very happy with Sam. Resolved a multitude of issues that a previous technician could not. Great service and excellent advice. Highly recommend.

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Business cybersecurity · Inner West

Was it an urgent payment change, a stubborn pop-up, or a login wanting a code in your Inner West office?

Studios, clinics and shopfronts in the Inner West rarely have a security person on staff. We deal with the immediate problem, then shore up the weak spots that let it happen.

Inner West red flags we hear about

  • Shared inbox requests to send money to an account the supplier never used before.
  • A pop-up on the studio computer that comes back no matter how often it is closed.
  • A clinic laptop in Leichhardt crawling ever since a strange file was opened.
  • Sign-in prompts asking for codes on accounts nobody recently changed.
  • The price set out before any work, with you deciding.

What we do after you call

  • Options and pricing come first, and nothing starts until you are comfortable.
  • We ask when it started, what changed, and whether one device or several are affected.
  • You describe it in your own words, with no need for technical terms.

Inner West streets we cover

Studios in Marrickville and Newtown, practices in Leichhardt and Five Dock, and small shopfronts through Balmain and Glebe all call us after a suspect payment request. We visit when a computer needs hands-on cleanup and talk through every change plainly before we head off.

Why Business cybersecurity calls us

For Inner West studios and shops, it is worth a call after a suspicious payment request

  • Fee only for success for you

    • When a compromised computer cannot be cleaned up, no repair fee is charged.
    • When wiping and rebuilding a laptop is the safer choice, honest advice.
  • Scope in writing first for you

    • Before we begin any work, security checks priced clearly.
    • Office-wide tightening set out in a written quote you can review too.
  • Straight to a human for you

    • Ring 0493 563 381 and speak with a person, not a ticketing system, and we talk it through with you.
    • Explanations kept calm, with no fear used to sell anything, and we talk it through with you.
  • Whole gap, rather than one password

    • We can close the weakness the scam used rather than just changing one password.
    • Updates and two-step sign-in checked across every staff computer, and we talk it through with you.
  • Studio-wide in one go for you

    • Email, laptops, phones and Wi-Fi looked at together in a single visit, and we talk it through with you.
    • One plan for your whole studio instead of piecemeal fixes.
  • Leavers locked out for you

    • Client work and invoices protected with backups that are tested, and we talk it through with you.
    • So that nothing lingers, former staff access removed properly.

When you are ready. Call, or book a technician.

0493 563 381

Start here

What this covers

A fake invoice, a cold caller after remote access, or a login alert on the studio computer. For scares on a home laptop, start with cybersecurity.

  1. 01

    When the studio is hit

    A fake invoice, a convincing caller after remote control, or a login alert nobody can explain.

  2. 02

    Pinning down the click

    The exact link, file or program found first, so the cleanup targets the real cause.

  3. 03

    Shopfront PC junk

    Pop-ups and stray programs removed from the counter or reception computer, with sales records left alone.

  4. 04

    Email and Microsoft 365

    Forwarding, recent sign-ins and Microsoft 365 settings checked in the Inner West after a suspicious email.

  5. 05

    Everyday safe settings

    Sensible defaults on the computers your people really use, including laptops that travel home.

The visit

How it works

  1. 1

    Listen first

    What appeared, what was clicked, and when, before we change anything.

  2. 2

    Lock it down

    Shared inboxes and key logins secured, then the computer cleaned.

  3. 3

    Look ahead

    Small routines that help the team catch the next one.

How it works

How to start

For Business cybersecurity, the lightest next step is a phone chat. Book online if you already know you need a visit.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

FAQ

Straight answers for Inner West

Fake invoice emails, hijacked Microsoft 365 accounts, malware on a shared office computer, weak passwords and former staff who still have access. Studios in Marrickville, practices in Leichhardt and shops around Newtown are typical.

Even a vague feeling that something is off is worth a phone call.

Leave any changed bank details unpaid and ignore the message for now. Note what was clicked and which accounts could be involved, then call us.

From there we secure the mailbox, look for hidden forwarding and trace anything else the intruder reached.

No. Plenty of checks run remotely, and we work through computers one at a time so most of the team keeps going.

We explain each change beforehand so nobody is surprised by a new sign-in prompt the next morning.

Nothing extra starts unless you agree. Whole-office tightening gets a fixed quote once we know how many computers and accounts are involved.

If a cleanup cannot be finished, the No Fix, No Repair Fee policy means you are not charged for it.

When you are ready

Need a hand with your technology?

Book online Save 10% Call for free advice 0493 563 381