PC Scientist · Ultimo

Ultimo computer repair and IT support for student flats and small studios

Between the university, TAFE and studios on the city fringe, Ultimo lives on laptops. Yours runs fine on campus, then crawls in the flat where five housemates share one tired router, and the studio screen will not mirror ahead of a client meeting.

We visit Ultimo, or fix accounts and settings remotely. Tell us what works elsewhere but fails here, as that often points to the cause. Call us, or ask for a call back between classes.

Book online for eligible visits and get 10% off.

Let us help you today

  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

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Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Sam was very helpful and informative and very patient as I'm not very techy. I'll be calling him again about getting in trouble thank you Sam.

Jenny Murray

★★★★★

Very happy with Sam. Resolved a multitude of issues that a previous technician could not. Great service and excellent advice. Highly recommend.

Margaret Brett

★★★★★

I live in Umina Beach. Sam has just helped me with my computer. He was absolutely wonderful very polite. Very charming and I am just so grateful 10 out of 10. Sam thank you.

maureen eldridge

Read all our Google reviews

Why Ultimo calls us

Worth a call. Ultimo rings when a campus laptop stalls on home Wi-Fi

  • Clear numbers before we start in Ultimo

    • We name the cost of sorting coverage in a warehouse apartment with concrete walls before any gear is ordered
    • Before the visit starts, we lay the costs out for warehouse apartments and student housing
    • We confirm the visit fee before we arrive
    • Once the visit wraps up, no bill shock
    • Costs you can share with your family or the bookkeeper
  • A fair outcome if a repair falls short

    • Less risk for media studios, start-ups, and small agencies, where downtime already costs enough
    • We name the limits before hours go into a laptop that will not connect to uni systems
    • What we found explained, fixed or not, and we talk it through with you
    • A second opinion is there if you want one
    • Your honest call on whether a repair is worth attempting
  • Quick triage, then help for you

    • When a slot is open, and a straight answer when it is not, same-day visits in Ultimo
    • Useful when a deadline lands on the same day as building Wi-Fi that keeps dropping out in the apartment
    • Your text if the arrival time moves
    • We look at urgent security worries first
    • A clear arrival estimate, even on a busy day
  • Without jargon at the door

    • When a question about a laptop that will not connect to uni systems is worth asking, a plain answer
    • Notes you can follow after we leave Ultimo
    • We lay the options out so the decision stays yours
    • What to watch for next time, said in plain words
    • Advice you can repeat to someone else
  • Done the way you prefer

    • Or leave the job in a warehouse apartment with concrete walls with us and come back when it is done
    • Help with real tasks on study laptops, phones, and a small printer, not just error codes
    • Practice runs for things you want to do yourself too
    • Questions answered as we go, never rushed, and we talk it through with you
    • A second run-through is fine if you want it
  • From the lounge room to the shopfront for you

    • Fits around uni timetables and walks into your CBD
    • Help for small teams near Harris Street who do not have a full-time IT person
    • A kitchen-bench laptop gets the same care as a work computer
    • Straight advice on what to buy for the business
    • From a simple fix through to a bigger setup
  • The terms stay the ones we said

    • Before we add anything to a job in Ultimo, we ask you first
    • Work in a warehouse apartment with concrete walls starts only once you have said yes
    • New parts only after you sign off
    • Say no to any extra and the main job still gets done
    • Before anything starts, scope agreed at your place
  • Bigger jobs stay on the agreed figure

    • You know the total before larger work in Ultimo begins
    • Larger work on warehouse apartments and student housing set out as clear options, and we talk it through with you
    • No creeping hours if the job runs longer
    • Useful for your network or camera project, where scope matters
    • So that the quote rests on facts, diagnosis first,
  • We fit the job around your day

    • Visits set around uni timetables and walks into your CBD
    • Slots that suit students, creatives, and young professionals, and we talk it through with you
    • So that you are not watching the street, a text before we arrive
    • You should not have to wait at home for half a day
    • If a visit is hard to fit, we book a remote session
  • Computer, Wi-Fi, plus the rest

    • You get more from the visit when building Wi-Fi that keeps dropping out in the apartment is one of several jobs
    • Your visit can cover a laptop that will not connect to uni systems as well as the main job
    • We fold security checks into the same visit
    • We can start with whatever is stopping you most
    • Less time lost waiting for separate appointments
  • Looked at properly the first time

    • A stable setup for students, creatives, and young professionals
    • We check nearby settings so building Wi-Fi that keeps dropping out in the apartment does not return next week
    • So that problems do not creep back, updates set to run quietly
    • We change a clear handover of what
    • We tell you honestly when an old modem or device is the real problem
  • One less thing to worry about for you

    • Peace of mind that assignments and creative projects are backed up and safer, and we talk it through with you
    • Outcomes over pressure for students, creatives, and young professionals, and we talk it through with you
    • Fewer surprises because your basics are done properly
    • Advice that puts your interests first
    • Recommendations you can understand, and question

When you are ready. Call, or book a technician.

0493 563 381

How it works

How to start

If you are in Ultimo, you do not need the right words. Ring, book an eligible visit, or ask for it on paper first.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

Areas we cover

Nearby suburbs inside Inner West

Can't find your area?

Call us to check. We will tell you if we visit, or if remote help is the better fit.

Inner West Sydney NSW

FAQ

If you are wondering about help in Ultimo

It is usually a transfer or sync problem rather than a fault. We check the old drive's health, look in cloud folders and user accounts for where the photos and documents went, then move everything across carefully. If the old drive is failing, we tell you before touching it. The price is agreed before any work starts.

We decide together on the call. There is no point booking a trip in Ultimo for something a remote session can fix, or the reverse.

Either way, you hear the likely cost of the home tech work before anything starts.

We take moving photos off an old laptop as seriously as a bigger repair - it is still something stopping your day in Ultimo.

If a bigger problem shows up while we are in Ultimo, we explain it before touching anything.

Homes and small workplaces make up a lot of our work, alongside families and home offices.

If several people share one connection in Ultimo, we plan the visit around all of them.

After a short chat about a photo album nobody can find, we outline the options and costs. Bigger jobs get a fixed price once the cause is clear.

Online booking covers Professional Assessment and Standard Onsite Fix where advertised. Complex or unsure cases in Ultimo are better on the phone first.

When you are ready

Ready for a visit, or a call first?

Book online Save 10% Call for free advice 0493 563 381