PC Scientist · Dundas

Dundas IT support and computer repair for split-level homes

So your modem lives at the front and the study ends up a level below. That is many Dundas houses follow the valley down. Full bars on your laptop, yet the Zoom call stutters, the uni printer will not show up and the Microsoft password is a mystery.

We walk the house in Dundas to find the weak link, repairs or upgrade what needs it, and sort accounts remotely afterwards if easier. Cost comes before work. A call back can be arranged, or book online for an eligible visit.

Book online for eligible visits and get 10% off.

Let us help you today

  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

Visa
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JCB
Apple Pay
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Afterpay
Zip
Bank debit

Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Sam is a lovely guy....he explains everything well and seems very knowledgeable..

Jenny Downing

★★★★★

Sam gave us fantastic Customer Service! Prompt response and fixed our problem with amazing expertise.

Jo Scarsbrick

★★★★★

On time, friendly and efficient

Craig Marshall

Read all our Google reviews

Why Dundas calls us

The email that bounced, the laptop that will not wake, and the phone that will not stay connected - why Dundas people call

  • Your cost, said out loud early

    • We explain travel and visit costs for Dundas when you book
    • While you still have time to decide, a figure agreed near the Dundas shops near the light rail
    • Costs you can share with your family or the bookkeeper
    • Before you say yes, room to ask about the price
    • Once the visit wraps up, no bill shock
  • No repair charge if there is no result

    • Your clear verdict on a smart TV that keeps buffering, fixed or not
    • No repair fee if we cannot sort mesh Wi-Fi that misses the back extension
    • A second opinion is there if you want one
    • We say so when a part would cost more than your device is worth
    • Your honest call on whether a repair is worth attempting
  • Quicker help around Dundas

    • When a smart TV that keeps buffering stops the day, faster help
    • Priority when families, commuters, and retirees cannot work, pay, or print, and we talk it through with you
    • A clear arrival estimate, even on a busy day
    • Call early and we will tell you honestly how soon we can get there
    • We tell you over the phone what to leave alone until we arrive
  • For you, say it how you see it

    • When a question about a smart TV that keeps buffering is worth asking, a plain answer
    • Straight answers for home offices and small trades with no time to waste, and we talk it through with you
    • We lay the options out so the decision stays yours
    • Advice you can repeat to someone else
    • No upsell pressure and no jargon, and we talk it through with you
  • Watch, learn, or leave it with us

    • While mesh Wi-Fi that misses the back extension gets sorted, watch over our shoulder
    • We work around light rail commutes and weekend sport
    • Your devices and your settings stay your call
    • Short how-to notes for the jobs you do often
    • The same person stays with you across the whole job
  • From the lounge room to the shopfront for you

    • Setups sized to brick homes and townhouses on your ridge, not a city office template
    • Fits around light rail commutes and weekend sport, and we talk it through with you
    • Backups for your quotes, invoices, and client files
    • Straight advice on what to buy for the business
    • Separate Wi-Fi for guests, family, and work, and we talk it through with you
  • Without extras without a yes

    • If mesh Wi-Fi that misses the back extension turns out bigger, we pause and ask you
    • Before we add anything to a job in Dundas, we ask you first
    • We explain every line on the bill
    • The price we agreed is the price you pay
    • Say no to any extra and the main job still gets done
  • Bigger work, a set figure for you

    • Figures that suit budgeting for home offices and small trades, and we talk it through with you
    • Larger work on brick homes and townhouses on your ridge set out as clear options
    • Once we know the cause, we can quote you a fixed price
    • Useful for your network or camera project, where scope matters
    • So that everyone knows what is included, written scope
  • We fit the job around your day

    • Visits set around light rail commutes and weekend sport, and we talk it through with you
    • Before the doors open, early slots for home offices and small trades
    • No need to take your whole day off
    • So that you are not watching the street, a text before we arrive
    • A heads-up when we are on the way
  • Everything on the one trip for you

    • Easier than chasing separate providers out to Dundas
    • We can set up, repair, and protect brick homes and townhouses on the ridge without you juggling providers
    • One person who sees how all your gear fits together, and we talk it through with you
    • We can start with whatever is stopping you most
    • We fold security checks into the same visit
  • Fixes which hold

    • A stable setup for families, commuters, and retirees
    • We test it under normal use before we leave Dundas
    • A setup that stays tidy after we leave
    • If a problem comes back, we want to hear about it
    • So that it holds up in daily use, checks after the fix
  • A calmer way through the problem

    • Peace of mind that work files and household paperwork are backed up and safer, and we talk it through with you
    • Outcomes over pressure for families, commuters, and retirees, and we talk it through with you
    • Advice that puts your interests first
    • Your setup that suits how you actually live and work
    • Questions after the visit are welcome

When you are ready. Call, or book a technician.

0493 563 381

How it works

How to start

In Dundas we lock the price before work. Call 0493 563 381, request a call back, or book an eligible visit.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

Areas we cover

Nearby suburbs inside Parramatta

Can't find your area?

Call us to check. We will tell you if we visit, or if remote help is the better fit.

Parramatta Sydney NSW

FAQ

Common questions about Dundas IT help

Usually it is the network, not the laptop. We test signal at the desk, check the modem placement and whether a mesh point or cabled link would hold better. We also check the laptop's wireless card and drivers, as a faulty one can look exactly the same. You get a clear answer and an agreed price before anything is installed.

Remote suits account, email, and software problems. A visit makes sense when the Wi-Fi a floor away from the modem or the hardware needs hands on it.

Mention unit block parking and visitor spots when you call and we plan around it.

Absolutely. Small problems like the phone that keeps saying storage full can eat a whole afternoon, and sorting them is part of the job.

If it turns out bigger, like the uni laptop that will not find the printer, we say so before the visit stretches.

We look after older brick homes, townhouses, and unit blocks, and home offices and small local businesses.

Tell us how many people and devices are involved and we will size the visit for Dundas.

After a short chat about the smart TV that stalls every night, we outline the options and the cost. Bigger jobs get a fixed price once diagnosed.

If a repair in Dundas cannot be completed, there is no repair fee - and you still know the next step.

When you are ready

Let us take the next step with you

Book online Save 10% Call for free advice 0493 563 381