PC Scientist · Croom
Near the sporting complex the blocks run deep, so your modem in the front room has a long way to reach. The back study cannot hold a call, the granny flat drops out, and the outdoor camera quit uploading clips after the last storm.
We visit Croom to connect the house, the flat and the gear properly, and fixes any computer that is part of the trouble. Call us, or request a call back after work.
Book online for eligible visits and get 10% off.
Let us help you today
We accept payments
Real Google reviews
Word for word, from people we have visited.
Why Croom calls us
When you are ready. Call, or book a technician.
0493 563 381What we help with
Computers, Wi-Fi, email, printers, and new devices. View all services.
Computer Repair Scientist
Slow or crashing PCs, repairs and upgrades.
Computer Support Scientist
Devices that will not connect, like PC to printer.
Network Scientist
Wi-Fi, mesh, NBN and dead zones.
Cybersecurity Scientist
Scams, malware and safer accounts.
Parental Control Scientist
Safer screens at home.
Security Camera Scientist
Planned, installed, on your phone.
Email Systems Scientist
Microsoft 365, Gmail and domains.
Data Recovery Scientist
Lost files, failing drives, backups.
Device Setup Scientist
New devices, plus printer fixes.
Custom PC Build Scientist
Gaming and performance PCs.
Web Design Scientist
Small business websites.
Business IT and projects
Offices, shops, tradies and projects.
Procurement Scientist
Sourced, delivered and set up.
Not sure which one? Tell us what you are seeing.
0493 563 381How it works
Croom visits start the same way: tell us what you are seeing, then pick book, call, or a written quote.
Book online, call for free advice, , or .
In the booking, on the call, or in the quote. Same idea.
We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.
That's the visit. We work through your list on the day.
Areas we cover
Can't find your area? Call us to check on 0493 563 381.
Can't find your area?
Call us to check. We will tell you if we visit, or if remote help is the better fit.
FAQ
Storms can damage power supplies, network ports and modems, so we test each one rather than guess. We check the computer powers up cleanly, the router and any switches still pass traffic, and the camera recorder still saves clips. Sometimes it is one cooked adaptor. Sometimes it is more. Either way, the price is agreed before we begin.
It depends on the fault and the diary. Onsite visits cover Croom and nearby Albion Park, Blackbutt, and Dunmore, and remote sessions fill the gaps.
If long driveways and farm gates could slow us down, say so and we will pick a time that works.
Absolutely. Small problems like the farm accounts stuck on one old PC can eat a whole afternoon, and sorting them is part of the job.
If it turns out bigger, like the gate camera nobody can view from the phone, we say so before the visit stretches.
Acreage families, horse owners, and retirees make up most of our calls in Croom, and small businesses are just as welcome.
Tell us how many people and devices are involved and we will size the visit for Croom.
We talk through the phone with weak signal inside the house first, then give you the price before any work. Complex jobs get a fixed quote after diagnosis.
If a repair in Croom cannot be completed, there is no repair fee - and you still know the next step.
Visits run through Croom, Albion Park, Blackbutt, and Dunmore, and the rest of the Illawarra, from Helensburgh in the north down to Kiama.
When a visit is not practical, remote help covers accounts, email, and software from anywhere.
Yes. If you would rather see it on paper, ask for a written quote on the shed office that sits outside the Wi-Fi and decide in your own time.
Nothing extra is added without asking you first, so acreage families, horse owners, and retirees always know where the job stands.
When you are ready