PC Scientist · Wollongong · Email support

Wollongong inboxes that show one thing on the phone and another on the desk

A uni student in Fairy Meadow has a study account and a personal Gmail on the same laptop, and every time one signs in, the other signs out. Assignment feedback lands on the phone. Your laptop shows the wrong inbox.

We set up two or more accounts side by side so they stop knocking each other off, on laptops and phones across Wollongong, onsite or remotely. Nothing extra starts unless you agree. Call 0493 563 381, or book an eligible visit online if a household of devices needs sorting.

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  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

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Email support · Wollongong

In Wollongong, do two email accounts keep signing each other out on one laptop?

Study, work and personal accounts often share one laptop around Wollongong. Browsers and mail apps can only hold so many sign-ins neatly, and they clash. We give each account its own space, so mail, calendars and files each stay where they belong.

Wollongong email clashes we sort

  • A study account and personal Gmail signing each other out in the same browser.
  • Order confirmations for a Corrimal shop that stopped arriving overnight.
  • Shipping paperwork from a Unanderra office refused for being too large.
  • A Figtree family's shared iPad showing someone else's mail.
  • The price comes first, and you approve before any change.

What happens after you call

  • We list every account on the device and who uses each one.
  • Separate browser profiles or mail profiles are set up, usually over a remote session.
  • Each account is tested on its own, then together, before we finish.

Wollongong and Illawarra suburbs we visit

We sort email for students and households in Fairy Meadow and Figtree, shops in Corrimal and Wollongong, offices around Unanderra, and homes south to Dapto. Plenty of account clashes are fixed remotely, with a visit when a whole household or shop counter needs sorting.

Why Email support calls us

Why Wollongong students, shops and offices call when accounts keep clashing

  • Each account its own space

    • Separate profiles so study, work and personal sign-ins stop fighting.
    • We keep Calendars and files with the right account every time.
  • Student devices only

    • We work on your own laptop and phone, never on university systems.
    • If the fault sits with the uni's settings, we say so and point you to them.
  • You get shop orders landing

    • We trace Order confirmations to the filter, rule or host stopping them.
    • We send a test order through before we pack up the shop.
  • Big documents getting through

    • We check Size limits and a simple file-sharing method set up where needed.
    • We send Paperwork and confirmed received in a real test.
  • We do not make repair fee if unfixed

    • If we cannot get the account working, there is no repair fee.
    • An honest word early if an old setup is not worth saving.
  • You get price before the session

    • Before any profile or setting changes, you know the cost.
    • Ring 0493 563 381 and tell us which accounts are clashing.

When you are ready. Call, or book a technician.

0493 563 381

Start here

What this covers

Accounts that sign each other out, mail missing from the laptop and order confirmations gone quiet all start here. Shop and office mailboxes shared by staff are on business email for Wollongong.

  1. 01

    Mail that stops showing

    An inbox swapped for the wrong account, order confirmations gone quiet, or replies stuck in the outbox.

  2. 02

    Several accounts, one laptop

    Outlook, Gmail and study mail each in its own profile on the same laptop and phone.

  3. 03

    Shop inboxes and forwarding

    One orders inbox the shop team can reach, or forwarding from an old address to a new one.

  4. 04

    Codes on an old number

    Two-step codes going to a phone number you no longer have, recovered through the proper steps.

  5. 05

    Courier and uni lookalikes

    Fake courier notices or messages posing as a uni help desk, checked with you calmly.

The visit

How it works

  1. 1

    Count the accounts

    Every account on the device and who uses each.

  2. 2

    Give each a profile

    Separate spaces so sign-ins stop clashing.

  3. 3

    Test them apart

    Each account sends and receives on its own.

How it works

How to start

People in Email support usually call first, then book when the next step is clear. Eligible visits can be booked online.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

FAQ

Straight answers for Wollongong

Yes. We set up separate browser or mail profiles so each account signs in on its own and stays signed in. Calendars and files follow the right account too.

Settings controlled by the university stay with their IT team, and we will tell you if that is where the problem sits.

Ring us with the address the orders go to and when the last one arrived. Common causes are a full mailbox, a filter or rule moving them, or a change at the email host.

Most of these are fixed remotely while the shop stays open, and we send a test order before finishing.

Most mailboxes cap the size of each message, and scanned paperwork adds up fast. A full mailbox at either end makes it worse.

We check which limit you are hitting, adjust what can be adjusted, and set up a simple sharing link for files that are simply too big for email.

Yes. We hear what is happening and give you the cost first. Most account clashes and order inbox faults are a single remote session.

If a visit is needed, you know the figure before we arrive, and No Fix, No Repair Fee applies to repairs we cannot complete.

When you are ready

We can come to you

Book online Save 10% Call for free advice 0493 563 381