PC Scientist · Wollongong · Device setup

Wollongong households with a new computer and half their life still on the old one

The new phone in Figtree came with a smartwatch in the same bag, and the hearing aids are meant to stream calls straight from it. Right now the watch will not pair, and the old phone still has every contact.

We set up the phone, the watch and the gadgets that pair with them, then make sure calls and reminders reach you. Call 0493 563 381, or book an eligible visit online.

Book online for eligible visits and get 10% off.

Let us help you today

  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

Visa
Mastercard
American Express
JCB
Apple Pay
Google Pay
Afterpay
Zip
Bank debit

Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

I frantically called Sam in the morning and he was at my home by mid afternoon. He had my compuuter repaired and working again the same day. Very grateful for the quick help.

Pauline Green

★★★★★

Sam was absolutely brilliant. I had no idea of what I was doing but Sam fixed everything. He was on time and extremely helpful. Thanks heaps Sam

Karen Smith

★★★★★

Friendly and understanding despite me missing calls

Tanwen Walters

Read all our Google reviews

Device setup · Wollongong

New phone, smartwatch or hearing aid app in Wollongong, and none of it paired yet?

Phones now sit at the centre of a lot of small gadgets. Around Wollongong, we set up the new phone first, then pair the watch, earbuds, hearing aid app or car so they all connect the way you expect.

Phone-centred setups around the Illawarra

  • A smartwatch that will not pair with the new phone.
  • A hearing aid app that needs the phone's Bluetooth set up correctly.
  • Contacts, messages and photos still sitting on the old phone.
  • A car that no longer recognises the phone for calls while driving.
  • A clear price for the phone and every gadget, agreed upfront.

What we sort before the visit

  • We note every gadget that should connect to the phone, brand and model if handy.
  • The price and time are confirmed, with enough room to pair each one calmly.
  • Small app questions in the following weeks can often be answered remotely.

Wollongong suburbs we visit

We set up phones and the gadgets around them in Wollongong, Fairy Meadow and Figtree, north to Corrimal, Bulli and Austinmer, and south through Unanderra, Dapto and Albion Park to Shellharbour. Homes and small workplaces both call, often with one phone and three or four things that need to pair with it.

Why Device setup calls us

Why Wollongong locals call when the new phone will not talk to their other gadgets

  • You get phone first, gadgets second

    • Contacts, messages and accounts on the new phone before anything pairs to it.
    • We connect each gadget then in the order it matters most to you.
  • We pair Watch and earbuds

    • We pair Smartwatches and earbuds updated and tested with a real call.
    • Notifications trimmed so the watch shows what you want, not everything.
  • Hearing aid streaming set

    • We install the maker's app and Bluetooth settings checked with your hearing aids.
    • Calls and audio tested together, while your audiologist keeps the fitting.
  • Car calls working

    • We pair the new phone with the car so calls and maps come through.
    • We remove old phone from the car's list to stop it grabbing calls.
  • We cost it before pairing starts

    • We price your phone and every gadget on your list together beforehand.
    • We add nothing on the day without asking you first.
  • We check old phone then cleared

    • We confirm Contacts and photos on the new phone before the old one is reset.
    • You get old phone ready to trade in, hand on, or recycle safely.

When you are ready. Call, or book a technician.

0493 563 381

Start here

What this covers

A new phone and everything that pairs with it, plus the home devices it controls. When a workplace is buying several computers at once, see Procurement Scientist.

  1. 01

    New phone or tablet

    The new phone or tablet updated, signed in and arranged so your common apps are easy to reach.

  2. 02

    Apps and gadget pairing

    Banking, email and the apps your watch, earbuds or hearing aids depend on, installed and signed in.

  3. 03

    Off the old phone

    Contacts, messages, photos and two-step codes carried across from the previous phone where it allows.

  4. 04

    Printer, TV and car

    Printing, casting to the TV and car pairing set up so the phone works with all three.

  5. 05

    Handover with practice

    You make a call, check the watch and send a print before we leave.

The visit

How it works

  1. 1

    List the gadgets

    Phone, watch, earbuds, car and anything else that should connect.

  2. 2

    Pair in order

    Phone set up first, then each gadget paired and tested.

  3. 3

    Try it yourself

    A call, a message and a reminder done while we watch.

How it works

How to start

People in Device setup usually call first, then book when the next step is clear. Eligible visits can be booked online.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

FAQ

If you are wondering about help in Wollongong

Yes. We set up the new phone first, then pair the watch and install the hearing aid maker's app so calls and audio stream properly.

We do not change your hearing aid fitting - that stays with your audiologist - but we make sure the phone side is set up and working.

Cars remember several phones and often grab the first one they see. If the old phone is still nearby, it can win.

We remove the old phone from the car, pair the new one, and test a call and the maps before we finish.

Yes. New phones often switch on alerts for every app, and a paired watch repeats them all on your wrist.

We go through the apps with you, keep the alerts you want, and quieten the rest so the phone and watch feel calmer to live with.

Yes. Work phones need email, calendar and the apps the team relies on, and sometimes a shared printer too.

We set each phone up the same way so staff find things in the same place, and price the batch before the visit.

When you are ready

Ready for a visit, or a call first?

Book online Save 10% Call for free advice 0493 563 381